FAQ

WePlog should ALWAYS have access to your location and not just “when the app is in use”.
"When the app is in use" = the screen is effectively active.

WePlog must therefore gain access to your location when your mobile phone is stored in your pocket, otherwise the app will only register to a limited extent.
Of course, your location will not be registered if you do not plog.

GPS data is necessary to correctly register your route, distances and speeds.

Here are a few tips for a better plogging session:

①Go to your phone settings and set the location service to “Always allow” for WePlog.
We only use your location when you start a logging session with your device. The “Always allow” permission is required so that WePlog continues to record the GPS tracking, even if your mobile phone is in your pocket and thus in sleep mode.

② Turn off power saving mode in Android. Power saving mode may make the phone less efficient at receiving GPS data.

③ Turn off airplane mode.

④Open the app when you are outside in the open air. The GPS calibration may take several minutes.

This is possible provided you notify us via the app:

① click on the speech bubble

② mention "pick up full bag" and take a photo if necessary

③ click on"Post a note"

The municipalities / association that have taken out a license and allow this will be notified and will arrange for the collection.

That depends on the variables that the municipality selects. The municipality can choose to have certain streets plogged daily and others every two weeks or longer. Every street or neighborhood requires a different approach.

Example in Sint-Martens-Latem (Belgium)

By default, the color changes from green to red again after 35 days. We have adjusted this frequency for a number of hotspots. We use 21 days for: Heidebergen, Twee Dreven, Brandstraat, Nelemeersstraat, Meersstraat and Baarle Frankrijkstraat.

These streets need a plowing every 14 days: Koperstraat, Latemstraat, Kortrijksesteenweg, Keistraat, Moeistraat, Pontstraat, Golflaan, Philippe de Denterghemlaan, Maenhoutstraat, Klapstraat and Xavier De Cocklaan.

It is important that our system is very performant and we choose to use very detailed street plans where even the smallest slow roads are indicated. A slow road or neighborhood road sometimes falls into disuse and the municipality must then designate it as "not ploggable". The municipality will also remove dangerous points from the street plan.

Plogging is done anonymously. Only the initials of the pseudonym provided by you are visible to others. You can also decide not to share your sessions.

A municipality that has a license with WePlog can use your e-mail address only to communicate about plogging.

This is possible on simple request. Please send us an email for this.